All purchases are guaranteed. If you are not satisfied with your purchase for any reason, Please call our Customer Services Department for your Return Authorization Number before returning items: 435-251-8106.
Please prepay shipping; we do not accept CODs. Custom orders are not returnable, unless the mistake is our error.
Upon Receipt of the returned items Piezo-Metrics d.b.a. Micron Meters will determine if you are entitled to a full credit, equal exchange, or your money back. All returns are subject to a restock fee not to exceed 30% of total merchandise returned.
RETURNING MERCHANDISE
- All Merchandise Returns Require a Returns Merchandise Authorization Number (RMA).
- To obtain an RMA Call (435) 251-8106 or use the Contact page to request the RMA by email.
- You will need your Order Number, Product Item Number and Reason for Return.
- All New Merchandise must be in the original package and in resale condition.
- All Defective Merchandise will be handled on a per incident basis.
- Once an RMA has been issued the items must be returned within 7 days with the RMA number clearly marked on the outside of the box.
- RMA Returns should be shipped to:
Micron Meters
1325 S. 320 E. Suite 2
Attn: RMA #####
Saint George, UT 84790 - NOTE: Any merchandise returned without an Issued RMA will be treated as an abandon package with the carrier.
RETURNING ITEMS FOR SERVICE, REPAIR OR CALIBRATION
- All Items Returned for Service, Repair or Calibration Require a Service Authorization Number (SAN).
- To obtain an SAN Call (435) 251-8106 or use the Contact page to request the SAN by email.
- You will need to provide us with the types of Items along with a brief description of the type of service you are requesting.
- Once an SAN has been issued the items must be returned within 7 days with the SAN clearly marked on the outside of the box.
- SAN Returns should be shipped to:
Micron Meters
1325 S. 320 E. Suite 2
Attn: SAN #####
Saint George, UT 84790 - NOTE: Any merchandise returned without an Issued SAN will be treated as an abandon package with the carrier.